Refund policy
At RRIHH, we take great care in ensuring that every piece of jewelry meets our quality standards before it reaches you. We encourage our customers to review their order carefully before completing a purchase.
1. Return & Refund Policy
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We offer returns and refunds only in exceptional cases such as:
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A manufacturing defect
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Wrong product delivered
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Damage during delivery (with proof)
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All requests must be made within 48 hours of receiving the product by contacting our customer care team.
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Refunds will be processed only after the returned product has been inspected and approved by our team.
2. Exchange Policy
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We offer a 7-day exchange policy from the date of delivery.
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The product must be:
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In its original condition
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Unused and unworn
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With the original tag attached
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Exchanges are subject to stock availability for the requested size or product.
3. Non-Exchangeable & Non-Returnable Items
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Products without the original tag
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Used or damaged items (unless received damaged)
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Customized or personalized products
4. How to Request a Return or Exchange
To request a return or exchange, please contact us with:
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Your order number
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Clear photographs of the product (and defect if applicable)
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Your preferred resolution (refund or exchange)
You can reach us at:
Saif Building, Col. J Ali Road, Lakhtokia, Opp. Jama Masjid, Guwahati 781001, Assam, India
Email: nk.raraworld@gmail.com
Phone: +91 94351 03383
